Service & Support

Industrial Controls & Automation Systems Service & Support

Professional Support for Your Automation Systems

Service & Support

Matrix Technologies realizes that our clients are continually faced with ever increasing demands on their ability to produce while system complexity continues to increase. Therefore, Matrix offers varying levels of service & support to clients to help close those gaps, based on each client’s individual needs.

Service

  • Initial site review & systems baseline
  • Phone & remote service – 24/7 available
  • Preventative maintenance login/reviews and site service
  • System enhancements
  • Maintain and implement work-list items for improvements/non-critical items
  • Monthly reporting of all service efforts

Additional Services

  • Obsolescence surveys
  • Network and security surveys
  • Management of maintenance contracts
  • Technical training available

Benefits of using Matrix

  • Remote service options and setup
  • Resources spanning multiple offices
  • Supplemental Project Resource
  • Services on demand 24/7
  • Wide variety of Technologies
  • Project & Technology expert availability
  • Depth of site systems experience

Contact Us

24/7 Service: 844-310-7015
MTIservice@matrixti.com